Account
Delete your NOMADO account
App: NOMADO on Google Play and on the web · Developer: NOMADO LLC
You can delete your NOMADO account and its data at any time. Deletion is permanent and cannot be undone.
Delete in the Android app
- Open NOMADO and sign in.
- Tap your photo or the Profile tab to open your profile.
- Tap the gear icon to open Settings.
- Scroll down, tap Delete account and confirm twice.
Delete on the website
- Sign in at nomadoapp.app.
- Open Settings.
- Tap Delete account and confirm.
Request deletion by email
If you cannot sign in, send a request from the email address of your account. We may ask you to confirm it, and we complete deletion within 30 days.
What is deleted
- Your account, profile, name, phone number and settings
- Documents, reminders, checklists and saved WhatsApp numbers
- Your community page, posts, replies, photos, videos, likes, reposts, bookmarks, follows, follow requests, messages and conversations, blocks, mutes and reports
- The interest history used to personalize your feed
- Service listings, listing photos and videos, business licences and reviews
- Ad requests and banner images
- Your questions, answers, helpful votes and reports in Questions and solutions
- Support tickets, push notification tokens and organization memberships
What we keep, and for how long
- Invoices and payment and payout records that the law requires us to keep, for the legally required period (usually up to 7 years)
- Copies in encrypted backups, which are purged within 90 days
- Information needed to resolve an open dispute, fraud investigation or legal claim, until it is resolved
Before you delete
- If you own an organization, close it first from My organization.
- If you have a pending referral withdrawal, wait until it is completed.
- If you have an active paid subscription on the website, cancel it first so you are not charged again.
Delete some data without deleting your account
- Delete any document, post, reply, photo or video on its own.
- Delete any conversation from its menu in Messages.
- Clear your interest history or turn off personalization in Settings, Community privacy.
- Remove your phone number or other details in Manage account.
- Turn off notifications in your device settings, or in Settings, Notifications on this device on the website.